Payment Policy

Effective Date: 06/16/2026

Welcome to Trevn. This Payment Policy outlines the terms and conditions related to payments made on our website. By placing an order with us, you agree to the terms described below.

We are committed to providing a secure, transparent, and convenient payment experience for all our customers.

1. ACCEPTED PAYMENT METHODS

At Trevn, we accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

All payments must be completed at the time of purchase. We do not offer Cash on Delivery (COD) or offline payment options.

2. PAYMENT PROCESS

When you place an order on our website:

  • You select your products and proceed to checkout
  • You enter your billing and payment details
  • Your payment is securely processed
  • You receive an order confirmation email

Orders will not be processed or shipped until full payment has been successfully received.

3. PAYMENT SECURITY

  • We take payment security seriously.
  • All transactions are processed through secure and encrypted payment gateways.
  • We do not store your full credit or debit card information.
  • Sensitive payment data is handled by trusted third-party providers.
  • Our website uses industry-standard security measures to protect your information.
  • Our checkout and payment systems are protected using SSL (Secure Socket Layer) encryption technology to help safeguard customer information during transmission.

 4. CURRENCY

All prices listed on our website are in United States Dollars (USD).

If you are making a payment from another country, your bank or card provider may apply currency conversion fees or additional charges. These charges are the responsibility of the customer.

5. PAYMENT AUTHORIZATION

When you place an order, your payment may go through an authorization process.

  • Your bank or card provider may temporarily hold the payment amount
  • This is a standard security procedure
  • If the transaction fails, the hold will usually be released automatically

Trevn is not responsible for delays caused by banking institutions.

6. DECLINED OR FAILED PAYMENTS

Payments may be declined for several reasons, including:

  • Insufficient funds
  • Incorrect card details
  • Bank security restrictions
  • Expired card

If your payment is declined:

  • Double-check your payment details
  • Contact your bank or card provider
  • Try an alternative payment method

We are unable to override or control payment decisions made by your bank.

7. FRAUD PREVENTION

To protect our customers and business, we may:

  • Review transactions for suspicious activity
  • Request additional verification if needed
  • Cancel orders that appear fraudulent

If your order is flagged, our support team may contact you for verification.

8. BILLING INFORMATION

Customers must provide accurate and complete billing information.

This includes:

  • Name
  • Billing Address
  • Payment Details

Incorrect or incomplete information may result in payment delays or order cancellation.

9. ORDER CONFIRMATION

Once your payment is successfully processed:

  • You will receive an order confirmation email
  • This email serves as proof of purchase

If you do not receive a confirmation, please contact us at support@trevn.shop.

10. TAXES & ADDITIONAL CHARGES

  • Product prices are listed clearly on our website
  • We do not apply hidden charges

However:

  • Your bank may charge transaction or conversion fees
  • These charges are not controlled by Trevn

11. REFUNDS RELATED TO PAYMENTS

Refunds (if applicable) will be:

  • Issued to the original payment method
  • Processed within 7 business days after approval

Please note:

  • Processing time may vary depending on your bank or payment provider.
  • For more details, please refer to our Return & Refund Policy.

12. PAYMENT DISPUTES

If you experience any issues with your payment:

We aim to resolve all payment-related issues quickly and fairly.

13. CHANGES TO THIS POLICY

We reserve the right to update this Payment Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of those changes.

14. CONTACT INFORMATION

If you have any questions regarding payments, please contact us:

Business Name: Trevn
Website: https://trevn.shop
Business Address: 353 Lexington Ave, Abilene, TX 79605, United States
Email: support@trevn.shop
Phone: +1 (325) 698-4446